How can I cancel a recurring donation? You’ve indicated that you’d like to discontinue your automatic monthly donation. However, the guidelines of the non-profit organization you’re supporting will dictate the differences in the monthly plans you can choose from.
It’s advisable to go to their page or make an appointment to talk about it properly, so go ahead and do that.
It’s not straightforward to cancel your monthly subscription, so we’ve written this guide to help you out. We wrote this post to serve as a reference for anyone interested in learning more about this topic. Our primary goal is to provide you with satisfactory responses to all of your inquiries. Donations in general and the monthly donation plan in particular will be discussed as well. If you’d like to learn more about this topic, please continue reading.
Monthly Giving Plan
Donations to a non-profit organization are made on a regular basis in order to help them achieve their goals. As an alternative, a non-profit organization works for the greater good of society. To be a non-profit organization, you must have a mission that benefits no one but the people you are trying to help.
Kinds of missions that non-profits might have
Nonprofits have a variety of aims and purposes for society to benefit from.
Providing clean water to impoverished countries, educating children, providing medical care and facilities, caring for animals, and sheltering women and children are just a few examples of possible missions. Donations made on a monthly basis are an important part of a non-financial profit’s strategy since they provide a steady stream of cash.
How do these non-profits convince donors for the monthly giving plan?
To persuade contributors to begin making regular contributions. The first step done by non-profits is to create trust with their donors. A straightforward and honest demeanor is the simplest and most effective technique to accomplish this goal.
Non-profits don’t mince words when it comes to laying out their goals and objectives to donors.
As a result, contributors are more likely to have faith in them. In addition, a lot of emphasis is placed on the positive social impact that the donor’s monthly gifts would have, which helps persuade the owner to sign up for a subscription. Whatever the reason, here are three proven methods for boosting monthly contributions.
How is this donation made monthly?
Because this monthly donating scheme is completely hassle-free, unlike other contribution systems, it has been a huge success.
Donors do not have to re-enter their personal information each time they donate. Donations are automatically deducted from the donor’s credit card or bank account on a monthly basis instead. Many donors choose this way because it is more convenient.
Why do non-profit organizations prefer monthly giving?
As a non-profit, it’s easy to continue a monthly donation program since it’s convenient. On the other hand, the monthly donating scheme is quite easy for the donors. It’s a win-win situation for everyone involved. Online fundraising software is commonly used for this program, and it doesn’t necessitate a lot of administrative effort.
The donor’s commitment to the monthly giving program grows with time. Donors can be confident that their money is being put to good use if the organization is active. As a result, their dedication to the program is certain to grow. Donor retention rate is the term used to describe this figure.
Because of this, all of the organization’s focus swings away from fundraising and toward fulfilling the organization’s commitments and accomplishing its goals. The group relies on monthly donations to a great extent, as we’ve already said. In other words, an organization’s annual revenue will be high if it receives a significant number of monthly donations. Find out the benefits of giving on a monthly basis.
I am not interested in the program anymore; how can I cancel my monthly giving?
Finally, we’ll get to the heart of your inquiry: how do I cancel a recurring donation plan? Obviously, the answer to this question is contingent upon the policies of the organization to which you are making a donation. However, calling them on their phone number and informing them that you wish to discontinue your monthly donations is the quickest and simplest option.
Your monthly donations may be canceled if they ask you for additional information in exchange. Another option is to contact your company via email and explain your issue. After that, they’ll show you the ropes. Read our article “What is donation?” to find out more about the concept of charitable giving. That’s all there is to it.
5 Ways to Encourage Recurring Donations for Your Nonprofit
The value of recurring donations far outweighs the value of one-time contributions. Network for Good provides these metrics:
Over the course of a year, the average recurring donor donates 42% more than the average one-time contribution.
- An online donation of $52 a month (or $624 a year) is more common than an annual donation of $128.
- Monthly donors generate more revenue throughout the course of their lifetimes than one-time gifts.
- 52 percent of millennials prefer to donate on a regular basis rather than make a huge one-time gift.
Isn’t it obvious that these numbers are convincing?
Are recurring donations important?
Yes! Over the long term, you’ll raise more money with recurring gifts, as the information above illustrates. A monthly giving scheme is more convenient for many donors since it allows them to budget their gifts on a monthly basis. In addition, with online fundraising, donors can set up a “set it and forget it” option, which means they don’t have to click and submit every month. And for you, recurring donations allow you to plan your expenses and budget more effectively since you know that the money will be there.
Why are recurring donations better than one-time donations?
In one case, a nonprofit decided to see if one-time donations were better than regular ones. Half of ActBlue’s database received a one-time donation request of $75 and a monthly gift of $3 for up to 24 months in an email from the political fundraising organization. Here are the findings after 24 hours: Donations of $2,557 were received from the one-time donation, while $4,365.70 was expected from the recurring solicitation. The recurring donation option was a win-win situation for both the organization and the donors, who were able to spread out their donations over a longer period of time and so raised substantially more money.
How to successfully ask for recurring donations.
Then why don’t we all make a greater pitch for regular donations, especially when it comes to fundraising on the internet? As compared to asking for a one-time donation, it doesn’t need much effort. It may, however, necessitate a change in attitude and strategy with regard to fundraising. Here’s a good place to begin:
1. Ask for recurring donations.
Even though it seems clear, many NGOs just solicit one-time gifts rather than asking donors to sign up for a recurring monthly donation. Getting a new donor on board and comfortable with your organization is easy when you ask for a one-time gift. Rather than simply saying “thank you,” your next step after he makes the initial gift is to help him establish a recurring monthly giving schedule.
Don’t be afraid to ask donors to reimburse the transaction fees associated with donation processing while you’re at it. You can expect to get a modest percentage of your donations if you ask donors whether or not they would want to have the fee added to their donation.
2. Highlight the benefits of recurring donations.
You should explain why it’s in the best interest of the donor to give on a regular basis, and not you. Organizations that urge donors to sponsor a child in a foreign nation are excellent in this regard. In addition to demonstrating the significant impact that even small, frequent donations can have on a child’s life, they provide regular updates and images of the youngster to keep donors informed and involved. You don’t want to connect with regular donors more than once a month, but you should never forget about them. As a part of your retention strategy, they still need to feel valued.
3. Make recurring donations an obvious option on your website.
We’re not talking about a checkbox on the donation form here. You can achieve this in a variety of ways, including:
- A prominent space on your homepage should be reserved for your monthly donating plan.
- Your monthly donation program need a separate landing page that explains why and how it works.
- Create a visual representation of the impact that different monthly sums can have.
- Donors can easily sign up for your monthly giving program through your donation thank-you page.
Don’t hide the monthly giving or recurring donation choice behind a one-time gift on your donation form, but do make it stand out as an option. As a win-win for both you and the donor, you’ll treat it as vital an ask as a one-time donation.
Your online fundraising will benefit greatly if your website has as many places as possible where people can make recurring gifts, so keep this in mind. So, wouldn’t it be thrilling to see how your metrics improve?
4. Segment your communications for recurring donors.
Begin by separating your recurring donors from the rest of your email list and sending them messages that are tailored to their needs. And it works! That’s known as segmentation. The fact that they already give monthly doesn’t necessitate further requests to become a recurring donor, for example. That may seem obvious, but it happens all the time. At worst, it appears to be a waste of time or money. At the worst, it can anger your contributors because it implies that you aren’t really paying attention to their pledges. Recurring donors can still be asked to make a one-time gift, although this should only be done for really large or unique fundraisers. Keeping your recurring donors happy is the most important goal you have for them.
5. Make it easy for recurring donors to change their minds.
Everyone is wary of making a long-term financial commitment if they don’t know if they may cancel or alter the deal. Your organization and donors will benefit if you make it clear that making a recurring donation isn’t mandatory. To respond, “While we appreciate your monthly gift, we understand that circumstances may change,” is totally acceptable—even nice. Your donation is completely voluntary, and you have complete flexibility to change or cancel it at any moment.
What’s the most common reaction to that? “Great! “There’s no need to worry about anything.” When people aren’t afraid to commit, they’re more likely to contribute generously because they’re inspired and driven to do so rather than because they feel obligated to. They’re also the ones who’ll donate again and again.
You may do a number of things with your online fundraising efforts to increase donor retention, streamline the donation process, and obtain the additional funds you’ve been hoping for. Check out our free webinar, Online Fundraising Performance: Does Your Nonprofit Measure Up?, when you’ve got a few minutes to spare. Using this guide, you will learn how to increase your online fundraising and improve your performance indicators. In addition, we’ll discuss the internet fundraising tools you’ll need.
Quick Tips to Create a Great Monthly Giving Program (Recurring Donations)
There’s a good chance you’ve already set up a regular donation schedule. Maybe it’s not as good as it could be. Is there anything else it could do?
If you’re thinking about starting a recurring giving program for your business, here are some best practices and recommendations to consider.
1. Develop a Donor-Centric Program Plan
Developing a written, donor-centric plan is essential to beginning a successful recurring giving program.
Before moving on to the next stage, you must first:
A. Think Strategically
If you don’t know what you want to accomplish with your regular giving program, it will be difficult to know what steps to take to get there. Also, it makes it more difficult for your donors to see how they fit into the overall picture.
These questions should be answered by you and your colleagues:
- When we give monthly, what are we hoping to accomplish?
- What are the benefits of making a regular monthly donation to our programs and mission?
- What will happen if we accomplish our mission?
B. Set Goals
Once you’ve analyzed your nonprofit’s overall strategy and how the monthly program fits in, you need to establish particular goals.
Which monthly donors are you hoping to attract? What about the escalation of the monthly gift? In what ways will you be able to tell whether or not your efforts have been fruitful?
After answering these questions, proceed to the next step.
C. Think Through the Ins and the Outs
Consider these areas when you plan your program’s ins and outs:
- The program name (if any)
- Audience in mind
- The following are possible monthly donation amounts.
- Marketing materials
- Promotional products
2. Brand the Program
This is an excellent way to give donors a sense of ownership over their monthly giving experience.
Choose a name for the program that ties together with the overall mission of your nonprofit. Pencils of Promise, for example, uses the term “Passport” to describe their initiative. It’s called “Liberty” in North Korea, and it’s called “Pipeline” by charity:water.
The sense of belonging that comes with having a monthly donating program is enhanced when it is branded. Your monthly donations will feel more appreciated if you demonstrate to them that they are a part of something greater than themselves.
Consider integrating social proof on your monthly donating page. This psychological phenomena, known as social proof, is a powerful one in which people assume the acts of others in order to reflect correct behavior in a particular context. What this means is that we do what we observe other people doing.
In order to capitalize on this occurrence, include testimonials and images of current monthly donors, their names, or simply mention something like “you’ll be the xxx member of our program”.
As a type of storytelling, testimonials are powerful evidence of the validity of a product or service.
As a final step, if you’ve been praised by credible media outlets, publications, and other thought leaders in your industry, showcase these accolades on your website.
3. Figure Out Who to Approach
Take a look at your donor information to see who might be most interested in a monthly giving program before you begin promoting it.
Generally speaking, those who contribute lesser sums may be more suited to a monthly giving program than those who give bigger sums.
Look out for donors who make regular contributions of a modest sum (a couple of times per year). When it comes to monthly giving, the frequency is more essential than the magnitude of the donation. Donors who are interested in giving monthly might be targeted using this information.
You should begin by getting your most committed staff and board members, as well as your most active volunteers, to sign up for your program.
This will boost your program’s credibility and provide you an opportunity to get user input on anything from the sign-up process to the “thank you” email you send after they’ve signed up.
Others who come across your monthly giving program will be more likely to sign up if they see that others have done so before them.
4. Promote the Program
It doesn’t matter how excellent your program is if people don’t know about it, just like it does with anything else.
Determine your program’s value proposition before promoting it. To put it another way, what are the benefits of donating on a regular basis? monthly. Are there advantages for them, as well as advantages for your organization? Investigate several means of emphasizing your unique selling point.
Don’t be afraid to reach out to everyone else once you’ve reached out to your staff, your most active volunteers, and your smaller but more frequent supporters.
Don’t forget to add a monthly giving option on your nonprofit’s default donation form when sending out appeals through all of your channels.
Organize and lead a protest with the help of volunteers. People passing by your nonprofit’s location will be interested in learning more about your new monthly donation program if your volunteers spread the word about it.
Reach out to past donors and ask if they would consider making a monthly contribution. Donors who haven’t given in a while should be asked what’s keeping them from doing so, or why they’ve stopped completely. Remind them of your nonprofit’s existence and why they should return.
Use every avenue at your disposal to spread the word about your program. Email, social media, newsletters, print ads, Google Grants and street fundraisers are just a few of the many methods you might employ to raise money.
Send out your first communication immediately after you’ve checked your monthly donating page for any glitches.
You can send a direct mail piece to all of your customers at the same time. Consider making follow-up phone calls if you have the means. The number of people who sign up for monthly giving programs increases as a result of following up with phone calls after receiving an email. Emails and letters can’t mimic the personal touch that phone calls may provide. Even if you don’t have the means to call on a regular basis, you should still make an effort.
Inquire about extra gifts and enhancements. One or two integrated upgrade initiatives should be planned each year.
5. Showcase it on Your Website
Your nonprofit’s website is a great place to promote your monthly donation program. Your monthly program should have its own dedicated webpage with information, videos, photographs and testimonials from both your contributors and your recipients.
Including a section on your website dedicated to your program is a good idea. Make it visible and easy to find. Allows potential contributors who are only interested in making monthly contributions.
Your communication appeals should be consistent with those on your website, so make sure they’re consistent as well. Donors should be able to get a sense of unity and consistency when browsing your website.
6. Invest in a Good Donation Processing System
If you want to make recurring donations a reality, you’ll need online fundraising software.
In addition to making the process of creating your own donation sites considerably simpler, a fundraising program can offer the following features and advantages:
- Giving choices on a regular basis
- Recurring donations can be changed at any time by donors.
- To ensure that your supporters know exactly what they’re contributing to, you can pre-fill specific amounts with descriptions.
- Reciprocal matching of employee donations
- Desktop computers, smart phones and tablets are all optimized for
- On Facebook, you can accept donations.
- Encourage additional donations with a “donation thermometer”
- Receipts in PDF format, among other things.
7. Have a Great Donor Management System
Automating the sign-up process and managing donors’ contact information is crucial for charitable organizations to have a donor management system on the back-end.
Stay on top of the program’s convenience. Inevitably, expiration dates for credit cards slip by, debit card payments fail to clear, and account numbers for electronic financial transfers (EFT) shift.
Keep an eye on these challenges and stay in touch with your donors on a regular basis. Consider using card updater services, which will automatically update credit card information in the event that a payment is missed due to a card being denied or expired.
8. Show the Impact of Donors’ Contributions
When it comes to encouraging some of your contributors to join your monthly giving program, showing donors the impact of their contributions can make a huge difference.
There are a variety of approaches you can take here. Nonprofits frequently use infographics and other visual aids to demonstrate the impact of their supporters’ contributions.
This can be accomplished in a number of ways, one of which is to link every dollar donated to a specific outcome.
For a month, $15 (50 cents a day) provides life-saving meals for one child in Bangladesh who is hungry.
One month’s worth of clean water for 30 migrants costs $30 ($1 each day).
A month’s worth of schooling for a girl rescued from slavery costs $50 (or $1.50 a day).
Three healthcare personnel will be able to react to domestic or sexual abuse complaints for a month with $100 (3 dollars a day).
This gives your monthly donors a better idea of how their modest contribution fits into the bigger picture.
As a bonus, this allows your funders to see the people they are assisting in action. Individuals are more likely to donate if they have a personal connection to the people they are helping – they give to people.
Make sure you know exactly what you’re getting for your money before deciding on a specific donating level.
9. Make it Easy
Starting with your website, you should be able to easily sign up for the program. Within a few seconds of your donation page loading, donors should be able to see your donation link. A excellent technique is to put the link in the header’s top navigation.
After clicking the “contribute” link/button, donors should be immediately transported to the donation form. Inserting further explanations or language in between these two stages is an extremely common mistake.
Ensure that your donation page is mobile-friendly/responsive. As a result, the donation page will adapt to the size of the device being used, ensuring the best possible viewing experience for donors.
All visitors to your donation page should be encouraged to make a gift. Maintaining a clean and uncluttered website is key to achieving this goal. Organize your information in a way that makes sense, and limit the quantity of prose, photos, media, and links to what is really essential.
To learn more about how to develop a successful fundraising page, go here.
10. Create Relationships
You and your contributors may find it more comfortable to set up recurring donations, which automates the payment process and administrative tasks. If your non-profit wants to maintain healthy connections with its supporters, it cannot take a hands-off attitude.
Begin the relationship by making your monthly donations feel like VIPs. Within the first 48 hours of joining up, send them a welcome email (or make this process automatic). It’s also crucial to thank your donor on a regular basis throughout the year, not just after their first donation.
Sending resources (like newsletters) and messages that are specific to monthly donors is also an excellent strategy. By opting out of our general email list, you’ll avoid receiving solicitations for donations even while you’re currently donating.
Every month, show your monthly donors how their contributions have benefited the cause with photographs, stories, statistics, and other tangible examples. However, don’t limit yourself to merely citing statistics. Donors will be more inclined to donate if you tell them a story. Fundraising can be aided greatly by the use of storytelling.
Finally, if you want to build a community, you need to go above and beyond the standard donation experience for your monthly donors. You’ll be able to get presents like t-shirts, mugs, and a chance to win a vacation to the destinations you serve.
How do I cancel my recurring donations donation box?
The Recurring Plans tab on the left-hand options menu will bring you to a list of all your recurring donation plans once you’ve logged into Donorbox. Find the plan you want to cancel and click the blue button (located beneath the Details column) on the right to cancel the subscription.
How do I cancel my monthly Save the Children?
Simply call us at 1-800-728-3843, Monday through Friday, 8 a.m. to 5 p.m., to modify your contribution frequency or amount (EST). For understanding more about how your possible cancellation would affect our life-saving programs for children all across the world, we thank you.
How do I cancel my Just Giving donation?
Within your account, you have the option to discontinue your monthly donation at any time. You can cancel your regular donations by going to “Account and preferences” and selecting the “Monthly donations” option. Contacting your bank directly is another option for canceling recurring donations.
How do I turn off monthly donations on Facebook?
- Log in to Facebook on your computer.
- Click Facebook Pay in the menu on the left.
- Select Recurring Payments from the menu on the left.
- If you’d like to stop a recurring donation, click on it.
- Click Cancel recurring gift, and then click Cancel recurring donation again to stop future donations from being automatically processed.
How do I cancel my Save the Children donations?
As an example, if you donate INR 1,000 a month to Save the Children, you will end up donating INR 12,000 every year. We’ll be happy to put an end to your ECS at any time, just give us a call.
How do I cancel my donation on Feed the Children?
At 1-800-627-4556 or feedthechildren.org, we’re here to help.
How do I cancel Save the Children UK?
Contact us at [email protected] or via phone at 020 7012 6400 if you have any questions or concerns. In order to support you in any way possible, we’ll ask you a few questions to get to the bottom of what happened.
To summarize, we believe that regular donations, made on a regular basis, are an excellent approach to support worthy causes. It’s quick and simple. It’s also quite easy to sign up for. We want our donations to be used purely to benefit those in need by the organizations receiving them. We believe that everything that has been said thus far has been straightforward.
Our goal was to provide you with the information you sought, and we trust that we did so. Finally, congratulate yourself for taking the time to read this post and learning something new. However, if you want to launch a fundraising campaign but don’t know where to begin, we recommend posting online or learning how to place a donation button on your website. That might be of help.