Niva always in demand

Auckland based provider Pacific Homecare’s Employee of the Month for March was Niva Tuteru-Maroroa who always puts in 100%. Her Coordinator says she is ‘in demand’ by clients and that’s why she is our March Employee of the Month! Learn a bit about her through this Q&A


Tell us a little bit about your background


Born and raised in the suburb of Glen Innes (G.I), I hail from two small islands in the Cook Islands called Manihiki and Rakahanga. Raised by parents who have strong Christian and cultural values, I have four sisters and four brothers.


What sorts of things do you do in your job?


I support my clients with personal and household care, supporting them to start off their day nice and fresh, I also support clients with preparing their meals and tidying up around their homes.


Tell us about your clients / a normal day in your job?


A normal day for me with my clients would always starts off with a “hello mama, hello papa how are you?” We talk and they update me about how their day or week has been. Once I have finished my work, we usually sit and have our little chats. Most of our elderly just want someone to talk with and to feel connected, which is one reason why I love what I do, which is to LOVE, CARE and be PROFESSIONAL, great values for caring and looking after our elderly.


What training have you completed at Pacific Homecare?


Levels 1 and 2 in Elderly and Disability Care, and I will be completing level 3 this year. I have also completed Pacific Pathways and First Aid training.


What do you like most about working at Pacific Homecare?


What I love most about my job is the value of caring and supporting others. Giving back to our elderly as well as assisting, supporting our disability clients, being able to CARE for them and show them LOVE and to always remind them that there is always someone like myself here.


At the end of your working day, what do you like to do?


Spend quality time with my family, catching up on some rest or playing netball.




Favourite type of music?


Love my 90s and of course LOVE my island sounds


Favourite food?


Ooh where do I start? I have too many favourites, but I can say that I eat a lot of eggs lols.


What are you in to right now?


WORK! I believe I have to sacrifice some fun for hard work to be able to get somewhere in life!


What languages do you speak?


English and Cook Island Maori


What’s your favourite childhood memory?


Being a part of a film and traveling to Singapore, Paris and Cuba for a documentary about Robert Louis Stevenson. I was the youngest actress to travel in the film crew, and it was a great childhood memory being able to travel to foreign countries. I don’t even know the name of the documentary, nor have I seen it!


What did you want to be when you grew up?


I wanted to be a Silver Fern.


If you weren’t doing this job what would you be doing?


I would probably be doing something similar that helps and supports people




About Pacific Homecare


Pacific Homecare is a Charitable Trust organisation providing home-based healthcare throughout the Auckland region to the disabled and the elderly community who wish to stay living at home, but who need assistance. With more than 20 years of experience serving the community, PHC strives to serve all clients with love, care and professionalism. They take a sensitive cultural approach to their work, respecting the cultural differences, requirements and preferences of all clients.


Click here to view Pacific Homecare’s website